Returns & Refunds
Frequently Asked Questions
Returns/Refunds
We accept returns within 30 days of the delivery date. If you're not completely satisfied with your purchase, you can return it for a full refund. There are no returns on food products due to health and safety regulations. If there is an issue with your food product, contact us to figure out the issue and talk about refunds.​​​
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Items must be returned in their original condition and packaging. Products that are damaged, used, or altered may not be eligible for a full refund.​​​​​​​
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Firstly, email us at (company email) requesting a refund. We will get back to you in 1-3 business days with a return address. Place the item(s) in the original packaging, if possible. Make sure the product is unused and in original condition. Include your name and order number inside the package for faster processing. Use your preferred shipping method to return the package to the address provided. We recommend using a trackable service, as we are not responsible for lost returns.​​
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Once we receive your returned item and inspect it, we’ll process your refund to your original payment method within 3–5 business days.​​​
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Payment
Click the "buy now" button under the products that you wish to purchase. This will bring you to another page which will show your cart and allow you to check out with the items chosen.
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Absolutely. Our website uses secure payment gateways to protect your data.​​​​​​
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Food Information
Due to safety regulations, we cannot accept food returns. If your order was incorrect or damaged, contact us within 48 hours of delivery.​​​​​​
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We source all our food products naturally and through reliable sources, to ensure the highest quality of production for your tasty snacks!​​​​​​​
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Other Inquiries
Please click on the "Contact Us" above, which will bring you to a page with all available forms to contact us. You can email, call, or submit a help ticket.